Frequently Asked Questions (FAQs)

BQ1:What types of surplus stock does EPCeMart typically offer?

EPCeMart offers a variety of Industrial and EPC Projects surplus stock, including unused materials, excess inventory and stock clearance materials etc.

BQ2:How does EPCeMart ensure the quality of surplus stock items?

EPCeMart verifies the quality of surplus stock items through thorough inspections and certifications, ensuring they meet industry standards.

BQ3:Can buyers request specific types of surplus / remain materials or used machineries through EPCeMart?

Yes, buyers can request specific types of materials using this link (www.epcemart.com/buyer_requirements).Our procurement team will assist in sourcing the requested items.

BQ4:Is there a minimum order quantity for purchasing surplus stock through EPCeMart?

The minimum order quantity for purchasing surplus stock may vary depending on the specific item. Buyers can inquire about minimum order requirements for each item through our platform.

BQ5:What types of used machinery does EPCeMart offer?

EPCeMart offers a diverse range of used machinery and machine tools, and more. Please visit(www.epcemart.com/machinery-products).

BQ6:Can customers inspect the used machinery before making a purchase?

Yes, we encourage customers to inspect the machinery in person or request additional information and images to make informed decisions before purchasing.

BQ7:How does EPCeMart handle shipping and delivery of purchased machinery?

We partner with reliable logistics companies to ensure safe and timely delivery of purchased machinery to customers locations. Shipping options and costs are communicated transparently during the purchasing process.

BQ8:Can EPCeMart assist with the installation and setup of purchased machinery?

Yes, EPCeMart can provide installation guidance and support to ensure the seamless integration of the purchased machinery into customers operations.

BQ9:Does EPCeMart offer both New/Unused Stock and Remain/Used Materials and Used Machinery and Equipment for buyers?

EPCeMart online platform has a wide network of sellers and industrial products. Our techno-commercial support team will assist in RFQ/Technical Screening and negotiations for cost-effective solutions.

BQ10:Is there assistance available for managing Design Engineering/Detailed Engineering for buyers?

For any assistance conceptualizing ideas drafting plans or creating detailed engineering specifications and drawings EPCeMart team will turn your requirements into reality.

BQ11:Is there support for Modification/Refurbishment of existing OEM(Original equipment manufacturer)Equipment/Products for buyers?

EPCeMart team will assist for survey assessment and provide complete engineering/manufacturing support for OEM equipment/ spares replacement.

BQ12:How does the Procurement process work at EPCeMart?

EPCeMart expert team support the procurement process including techno-commercial evaluation negotiation expediting and logistics.

BQ13:What are the Value-Added Support Services provided by EPCeMart?

EPCeMart Verification Third Party Agencies (TPA) Verification Testing and Recertification Refurbishment and Logistics.

BQ14:Can EPCeMart help buyers with product manufacturing/fabrication support with the right vendors?

Whether you require precision components custom machinery or specialized fabrication EPCeMart connects you with the right vendors and provide required expertise support services from start to end EPC process.

BQ15:Is there assistance for buyers who find it difficult to manage Design Engineering/Detailed Engineering?

For any assistance conceptualizing ideas drafting plans or creating detailed engineering specifications and drawings EPCeMart team will turn your requirements into reality.

BQ16:How can EPCeMart help buyers find cost-effective solutions for Procurement needs?

EPCeMart specializes in procuring materials and equipment at competitive prices helping you save costs on your projects. We have a wide network of suppliers and vendors to ensure cost-efficiency.

EPCeMart digital platform has a wide network of sellers and industrial products esp.remain/unused stock.The experienced EPCeMart techno-commercial support team will assist in every phase i.e. RFQ/Technical Screening and commercial negotiations with transparent procurement project management and value-added support services (Third Party Inspection Import/Export Logistics etc...).

BQ17:Can I place bulk order of products of specific product/products?

Yes you can place bulk orders in www.epcemart.com.EPCeMart team will assist you in the purchase process.You can contact customer support via email support@epcemart.com or call whatsapp @ +91 8925825123.

BQ18:I have some customized product requirements for products. Will EPCeMart support?

EPCeMart provides Engineering Procurement Construction and Manufacturing Support Services through collaborative partnerships including,

  • Engineering Support Services
  • Procurement and Supply Chain Management (SCM) Support Services
  • Manufacturing and Construction Support Services
  • Logistics (Loading Transportation Unloading and Insurance)
  • Value Added support Services(Refurbishment and Modification Testing Third Party Inspection Financing)

If you have specific requirements for customized products you can reach out to us for assistance.Our customer support team can be contacted via email at support@epcemart.com or through phone call/Whatsapp @+91 8925825123.

BQ19:Can EPCeMart assist buyers with manufacturing based on their projects design?

Yes EPCeMart can assist in manufacturing products or components based on the design you provide for your project.We will collaborate with the right vendors and manufacturers to translate your project design into physical reality.This ensures that the manufactured products or components precisely adhere to the design specifications and meet the required quality and performance standards.

BQ20:How will bills be generated What is the process?

EPCeMart will generate an invoice for the Buyer and the material delivery will be entrusted on payment receipt from the Buyer.

BQ21:How can I contact customer support?

You can contact customer support via email support@epcemart.com or Call/ WhatsApp @+91 8925825123.

SQ1:What types of products can I sell on EPCeMart?

EPCeMart accepts a wide range of Industrial and EPC Projects Surplus stock, remain/used materials, machinery, plant and warehouse decommissioning/disposal sale.Our expertise team will assist from product listing/marketing/selling process.

SQ2:Are there any fees involved in becoming a seller on EPCeMart?

No charges involved to become a Seller at EPCeMart,

  • No Listing Fee.
  • No Advertisement Fee.
  • No Subscription Fee.

SQ3:Do you want to expand your market reach or optimize your global supply chain?

EPCeMart simplifies the supply chain process with our comprehensive Import and Export Support Services.

SQ4:How to become a seller at EPCeMart?

SQ5:How does the billing process work at EPCeMart?

The seller will generate the invoice to EPCeMart on the sale and EPCeMart is responsible for generating the invoice for the buyer.The payment will be processed to the Seller from EPCeMart on successful product delivery and acceptance by the Buyer.

SQ6:I need assistance during registration. How can I get support?

If you need assistance during the registration process you can email support@epcemart.com or Call/WhatsApp @ +91 8925825123 to get guidance/support.

Top